Refund & Cancellation Policy
Last updated: 28 June 2026
This policy explains how cancellations and refunds are handled for event registrations made on hydrogenesis.in.
Cancellations by you
Event registration fees are generally non-refundable, as places are reserved on your behalf. If you are unable to attend, you may request a cancellation by emailing info@hydrogenesis.inwith your name and event pass code. Approved refunds (at the organiser’s discretion, for example a written request well before the event) are processed to the original payment method within 5–7 business days.
Cancellations by us
If we cancel an event, registered participants are entitled to a full refund of the amount paid, processed to the original payment method within 5–7 business days. If an event is rescheduled, your registration will automatically carry over to the new date; if you cannot attend the new date, you may request a full refund.
How refunds are issued
- Refunds are made only to the original payment method used at checkout.
- Refund timelines depend on your bank or UPI provider after we initiate the refund.
- Free registrations (where a coupon reduced the amount to ₹0) involve no payment and therefore no refund.
Contact for refunds
To raise a refund or cancellation request, email info@hydrogenesis.in with your registration details. We aim to respond within 2 business days.